Returns & Exchanges

At Ucon Acrobatics, we want you to be fully satisfied with your purchase; that is why we offer a 14-day return window for all unused products in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original protective packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Ship the Item

  Print your return confirmation and include it inside the box, then ship the package via your preferred local carrier to our warehouse address.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 10 business days.